Baggage Policy

• This policy is subject to change without notice.
• The same baggage policy applies for flights operated by Aeromexico Connect.
• Total measurement is the sum of the bags length, width and height.

Baby Items
One stroller, bassinet or baby carrier up to 44 pounds (20 kg) or 45 inches (1.14 m) is permitted at no extra charge. 

Baggage Identification
All checked baggage must be identified on the outside and inside with the passenger’s name and address. The correct labels are available, at no charge, at any Aeromexico check-in counter or from your travel agent.

Recommendations for Checked Baggage

• Do not include valuables, money, jewelry, electronic devices, photography or video equipment, vital medication, perishable or liquid articles.
• Fragile items are checked and transported at the passenger’s own risk.
• Check that the airport code written on the baggage check-in ticket matches the name of your destination.
• Many suitcases look alike. When claiming your baggage, check that the number of Baggage Claim Tags coincides with the number of pieces of baggage you checked in, and that the series of your Baggage Claim Tags is the same as that which appears on the label of each suitcase.

Important

Aeromexico shall not be responsible for loss and damage of valuables such as money, jewelry, precious stones, works of art, valuable documents, share and trading certificates, photography or video equipment which are not considered baggage and are transported without the knowledge and consent of the Company. All lost-luggage claims must be made before leaving the airport and ratified within the terms set forth in the Contract of Carriage.

 

Aeromexico continues to offer customers the ability to check bags at no charge. Please see details below.